CancelFlow

EU-compliant withdrawal management for Shopify. Storefront form, customer account extension, save-the-sale offers, PDF proof and audit log — built for Directive 2023/2673 and § 356a BGB.

• One-click withdrawal. Buyers submit a withdrawal from the storefront or their customer account — no support ticket needed.
• Save-the-sale. Offer an automatic discount before the refund is issued to recover revenue.
• Audit-ready proof. Every withdrawal produces a PDF with IP, user-agent and timestamps — ready for tax and consumer-protection audits.

Install CancelFlow from the Shopify App Store to get started.